Please pause music below while watching the Mass Appeal Video
Testimonials...
May 22, 2010 Wedding
We were so delighted with our wedding cake from Royal Icings. From the very beginning Susan was so receptive to our vision and ideas for our wedding day. She listened and asked questions and gave us her expertise to make decisions on. She was so accommodating. The detail and organization she had throughout the whole process gave us the peace of mind that on our big day we wouldn't have to worry about our cake. We were able to sample flavors before hand and get exactly what we were looking for. We had so many positive comments about our cake. Not only how beautiful it was but how delicious it tasted! Susan went above and beyond from designing the cake with us to the presentation at our wedding venue. I can't wait for our one year anniversary so I can eat the top of our cake!
We would recommend Royal Icings to anyone looking for a quality cake with outstanding customer care.
Thanks Susan for making our day perfect!
Kim and Miguel Estremera
Storrowton Tavern Wedding
West Springfield, MA
September, 2010 Anniversary
I wasn’t able to attend my parents 60th wedding anniversary so I wanted to send something extra special. I discovered Royal Icings on the internet and could not have been more pleased. Susan was extremely patient as I sent her drawn pictures of what I had in mind; She answered all of my questions and then some. I was very lucky to find her - even all the way from Germany!! With her expert advice, a cake was created that was the hit of the party. Having heard how delicious it was from my family, the only regret I have is that I wasn’t able to have a piece.
Susan is a wonderful, funny, talented and patient designer who creates top-of-the-line original cakes. On a scale of 1-5, I would give her at least a 6!
Theresa Salzburg, Germany
October 10, 2010 Wedding
Hi Susan,Thanks again for a beautiful and tasty cake!
Your cake was a hit! Numerous compliments on the style, taste, how fresh it seemed, how lite it was, and so on.. It was definitely the hit of the meal and several of the wait staff asked who made it! I was only too happy to tell them so maybe you'll have to expand your business to Greenfield :)..So thank you so, so much for making the day that much more special. If I could add one thing, it would be how easy and pleasant you were to work with.
Randy
California/Married in Greenfield, MA
October 10, 2010 Wedding
Susan,
Thank you for the beautiful wedding cake! It was so perfect we almost didn't want to cut it! Not only was the cake beautiful but it was absolutely delicious! Our guests loved the cake. Everyone was talking about how pretty it was and how yummy it tasted. People kept asking, "Who made your cake?" they liked it so much. Our friends who are getting married soon are interested in your services, they liked the cake so much. Lastly, it was so nice working with you. We appreciate how attentive you were to all the details that go into the creation of a personalized wedding cake. It was nice to work with someone who truly cared about getting things exactly the way we envisioned them.
We couldn't be happier with how our cake turned out.
Thank you so very much!
Sincerely,
Candice & Terry Judd
Forest Park, Barney Carriage House Wedding
Springfield, MA
December, 2010 Christmas
The Christmas baskets were beautiful! I was looking for something unique and different to give to my boss' for the Holidays, and these were just perfect!
Ed Pemberton
Westfield, MA
January, 2011 90th Birthday Party
The black and white cupcake basket you made was just beautiful! Everyone enjoyed
the cupcakes and the lady they were given to was just delighted and loved them! At 90 years old, she deserved something special, and the cupcake basket made her day! I've told everyone how accommodating you were to make them for me on such short notice, and to even deliver them to a convenient location for us, was such a nice gesture!
I've passed along your name to everyone I work with, so expect lots of calls in the future!
Thank you again!
Giselle
Northampton, MA
January 29, 2011 Wedding
As a wedding caterer I have done nearly 1000 weddings, and at every wedding I'm always anxious to try the cake. I HAVE NEVER had a more moist, flavorful cake in my career. Matched with exceptional presentation, Susan's cakes should be a must for any wedding of any size. Susan is more than accommodating, easy to work with, offers tastings without a second thought and is very affordable. I wouldn't go anywhere else for my wedding cake, your search should end here!
Thanks so much Susan!
Seth Mias and Patricia Hourihan
The Garden House, Look Park
Florence, MA
March 4, 2011 Birthday
Susan-thank you so much for the beautiful birthday cake you made for my
daughter. There's definitely an art to what you do. No one could tell
whether the stargazer lilies were real or not! And the cake was
delicious, especially the raspberry filling. Everyone who saw her cake
asked where I got it from. It was so nice to tell them that it was
created locally and there's impressive talent here, not just what you
see on television shows!
Many Thanks!
Donna Merwin
Wilbraham, MA
April 10, 2011 Birthday
The most amazing cake ever!!!!!
Susan
- the cake you made for my party this past weekend was unbelievable!
What an artist. You are sooo talented. - think the cake should have been
featured on Food TV! Not only did it look amazing, it was delicious!
Thank you soooo much. What a special way to remember my 40th Birthday!
Melissa Lane
Boston, MA
*This cake was made special for a Cross Fit Member's 40th birthday party! The olympic bumper plates, as well as the dumbbell were all fondant covered cakes! The kettle bell was made from sugar paste, and jump rope was all homemade marshmallow fondant. Happy Birthday Mel!
May 7, 2011 Wedding
The entire process from start to finish was amazing. I found Susan
online, searching for wedding cakes in Western Mass. I was originally
going to make my own wedding cake, but after I found out that I couldn't
due to health dept laws, I began my search. I've worked in the
reception business, so I'd had many cakes from professional and
commercial bakeries; both the good, bad, and ugly.
I contacted
Susan and we spoke via email about flavors, and we met and had a
tasting. I knew as soon as I had the first taste that this was the cake
we were meant to have!
The entire process was amazing, Susan is
so humble but her cakes are fantastic! It was so delicious I had 2
guests ask me at my wedding reception who made our cake.
I will definitely recommend her to anyone and everyone!
Mary and Kyle
The Ranch Golf Course
Southwick, MA
June 11, 2011 Wedding
I know it probably doesn't seem believable that I rated everything a 5
but the cake was more beautiful than I ever could have imagined. Susan's
cakes are delicious and she is very professional and easy to talk to.
She did a wonderful job listening to what my fiance and I were looking
for in a cake and she kept me updated as she was making the cake. You
cannot beat her prices and the cake is sooo good. I know I will be
going back to her again when I need a cake!
Ashley and Ryan
The Cove Banquet Facility
Southwick, MA
June 18, 2011 Wedding
Getting my cake from Susan was a wonderful choice. I wanted something
that was a little non-traditional and different. When I went on her
website I thought that all of her cakes were beautiful. I contacted her
and she really came through with the most amazing and delicious wedding
cake I could have asked for. I think I got more compliments on the cake
than anything else!! She is very professional and also very friendly. I
will be recommending her to all the future brides that I meet!
Kara and DylanThe Hatfield Inn
Hatfield, MA
July 16, 2011 Wedding
Susan was very easy to work with on our cake. She offered several
samples of the flavors I wanted to try before we made a decision on what
we wanted. The cake turned out beautiful, and it was a guest favorite!!
Thank you so much to Sue for making our day that much more perfect!
Marie and John ReganSpringfield Country Club
West Spingfield, MA
August 6, 2011 Wedding
Wow, the flexibility that we had when working with Susan was amazing! I
saw a design online but I assumed it was too much. As I kept thinking
about the design I decided to ask how much it would be... Susan came
back with a very reasonable price and was able to add more to the
original cake than originally planned.
As I
continued working on my cake design, Susan found many more ideas, and we were
still designing my cake up until two nights before the wedding. The
whole cake design was in place except what texture to put on the outside. Susan came up with a unique application to my cake that was so befitting of our theme and style! It
came out amazing, and I feel that words could not describe how I felt
the afternoon of my wedding when I saw my cake.
If you're
looking for someone who is easy to work with, while making a great cake,
creativity, and at a reasonable cost, you should definitely choose
Susan. You will not be let down!
Michelle and Joe
Westwood Banquet Facility
Westfield, MA
.
August 6, 2011 Wedding
Hi Susan,
I can't thank you enough for the absolutely GORGEOUS cupcakes and
cake! SO beautiful! and we loved the kahlua filling! Your cupcakes got
compliments from everyone! They said they weren't only beautiful and
perfect for the wedding, but that they were delicious, and they truly
were!
Thank you so much for everything!
Caitlin and Thomas
Santarella Museum and Gardens
Tyringham, MA
August 13, 2011 Wedding
Planning a wedding reception from 1500 miles away was not easy! I live
in Florida and my parents were doing all the foot work for my reception
in West Springfield, Mass.
I found Royal Icings online and was impressed
by the website and great ratings. My mom and dad went for a visit with
Susan the owner, and instantly knew by her delicious samples and friendly
personality that she was the perfect fit for us. Susan was unbelievable
with her punctual email correspondence and willingness to be flexible
for a finicky bride :)
My ceremony was a destination wedding in the
Caribbean and I wanted the cupcakes to be reminiscent of our trip along
with touches of our favorite sweets. She let me help custom design the
cupcakes from the ingredients to the liners and gave me great
suggestions and feedback. The cupcake display was a huge hit at my
reception and I got so many compliments on how beautiful and tasty they
were. They were tropical, colorful, and absolutely stunning! She even
created two bride and groom cupcakes with our ceremony colors for the
top of the display.
If you look in the background of my pictures you can
see my guests with their mouths wide open eating cupcakes :) I even
noticed people getting their picture taken in front of the display!
Susan was wonderful to work with and she truly brought my vision to
life. I have recommended her company to many of my friends planning
upcoming weddings and I plan to keep in touch with her for any future
parties I plan back home.
Thank you Susan, I deeply appreciate
everything you did to make my reception so special. You are
professional, talented, and delightful to work with.
Thanks again,
Leah M.
Springfield Country Club
West Springfield, MA
August 20, 2011 Wedding
We had Susan make us a wedding cupcake tower and it came out amazing!
My husband is vegan so we needed the small cake and some of the cupcakes
to not have dairy or eggs and even though she had never done that
before she was willing to try. It was delicious! So rich and moist.
When I saw my cake and cupcakes on my wedding day I could not have been
happier. Absolutely perfect. Susan is very easy to work with and will
go out of her way to get you what you want at a very reasonable price. I
would definitely use her again and recommend her to anybody for any
occasion.
Dawn and Ben
The Ranch Golf Course
Southwick, MA
Dear Susan,
I just wanted to let you know what a beautiful job you did on my
daughter Dawn's wedding cupcakes. Not only was the whole set up
beautifully done, they were also delicious too! And I also want to
add that you were the only one willing to work with us on the issue of
having some of the cupcakes vegan. They all turned out wonderful. Our
guests had nothing but wonderful comments and they did not realize they
were eating vegan until I told them. Everyone enjoyed them so much.
Thank you again for your amazing efforts.
Sincerely,
Linda (Mother of Bride)
The Ranch Golf Course
Southwick, MA
September 10, 2011 Wedding
My husband and I changed our wedding plans 6 months before the date. We
scrambled to find vendors, and luckily, we found Susan and Royal
Icings. From the very first meeting to the very end, Susan was awesome
to work with. She was accommodating, thorough, friendly and really
cared about our wedding and how things were going to turn out. We opted
for cupcakes and a large cupcake top rather than a cake, and it was so
so delicious. I am a huge fan of desserts, and the cupcakes reminded me
of those you can find at places such as Magnolia Bakery in NYC.
All of
our guests loved them, and thought the cupcakes and the cake top were
beautifully done. We literally did not have any left and our guest
count was below the amount of cupcakes we had ordered. Additionally,
everything was really well priced. If you are thinking about using
Royal Icings, just call! You will not be disappointed!!
Sincerely,
Sarah and Todd
Home Wedding
Feeding Hills, MA
September 17, 2011 Wedding
I couldn't be happier with my cake from Royal Icings. As a baker myself,
I was VERY particular about what my wedding cake would look like and
taste like - and I can honestly say Susan delivered on both accounts.
The cake was beautiful, and looked EXACTLY how I wanted it to, and I got
SO many complements on the taste from wedding guests. Susan did a
fantastic job and I would absolutely recommend her to anyone!
Lindsay and Rob
The Garden House at Look Park
Florence, MA
September 17, 2011 Wedding
We couldn't have been more pleased with the service and quality we
encountered with Susan at Royal Icings. From the very first time we met
Susan we were very confident that we'd have an amazing cake at our
wedding and when the big day finally came...we did. She was able to
take our design ideas and make them a reality. Many of our guests
commented that it was one of the best and most elegant wedding cakes
they'd seen and tasted before. In short, we couldn't recommend Susan
more highly. She made it very easy for this out-of-town couple to feel
confident that they'd chosen the right baker.
JC and Bobby
The Brandt House
Greenfield, MA
*A special thank you to Jason Zucco Photography for this beautiful photo!
September 23, 2011 Wedding
The cake was absolutely gorgeous and tasted amazing! Susan was great,
always willing to answer my questions quickly and was even flexible
enough to make a grooms cake for the rehearsal dinner. She usually only
does one cake a weekend which means the cakes are always fresh and
delicious and just the way you envisioned it! We will be going back to
her for our anniversary cake and any other cake needs we may have (or
cupcakes which are also delicious).
April and Lee
The Garden House, Look Park
Florence, MA
*Beautiful photo courtesy of Jenn Burdock Photography
September 24, 2011 Wedding
The first time we met Susan...we talked for literally 2 hours. She is so
down to earth and is very sweet! She has incredible knowledge about
cakes. We Had the best cake ever!!!!!!!!!!!!!!!!! When I saw it I wanted
to cry! It was everything we asked for and was so beautiful! We are so
glad our caterer recommended her...she is GREAT!!! I would highly
recommend her... and we got the red velvet with cream cheese frosting...
TO DIE FOR!!
Kate and Mike
The Garden House, Look Park
Florence, MA
October 16, 2011 Wedding
Susan was an absolute joy to work with, I can't say enough about her.
She responded right away to our inquiry about wedding cupcakes/cake. I
met her for a consultation, during which she was incredibly friendly,
sweet and professional; she asked very detailed questions about what I
was looking for. I felt confident when I left that she had everything
well under control.
She delivered the cupcakes to our venue and had
them set up perfectly before we arrived! They were exactly as I wanted
them - and they were beautifully and very artistically done. It must
have been painstaking - it was obvious she spent lots of time getting
everything perfect. The taste? AMAZING. These are the moistest, most
flavorful cupcakes I've ever had, hands down. Our guests were begging
to take the leftover cupcakes (I'm glad I had her make extras!)
As
an aside, we went to a place that only makes cupcakes on our honeymoon,
and we commented how those just did not live up to Royal Icings'
cupcakes. Tremendous. I cannot possibly recommend her more!!
Andrea and Brian
The Red Lion Inn
Stockbridge, MA
October 21, 2011 Wedding
Susan at Royal Icings was wonderful to work with in planning for our
wedding. We received so many great compliments from our guests about
the cake and cupcakes. They were so beautiful and wonderfully
decorated, that several guests even asked for her number to contact for
future events! They were also the most delicious cupcakes!! We would
highly recommend you contact Royal Icings if you are need a cake or cups
for your next party/ special event!
Rick and Lisa
St. Anne's Country Club
Feeding Hills, MA
October 22, 2011 Wedding
If you are looking for a great tasting cake, beautiful detail, and a
baker who takes the time to listen to your ideas, Susan is the right
baker for your wedding. She did a great job taking our ideas and making
the cake exactly how we imagined it should look. We were very pleased
and impressed with all the little details that she put into the cake and
decorations and we couldn't have been happier. Everything was displayed
perfectly. We loved working with her and the cake not only looked
amazing but tasted great as well.
Denise and John
East Mtn. Country Club
Westfield, MA
November 26, 2011 Wedding
I don't even know where to start! Everything about Royal Icings exceeded
our expectations! Susan is very quick with responding to emails which
is great for an impatient bride like myself! We met back in January for
our consultation where we sampled the cake, and OH MY GOODNESS was it
delicious!! My husband and I are not HUGE cake/dessert fans but that was
until we tried Susan's... it was amazing!!!! I'm going to be honest, I
was a little nervous considering I wasn't EXACTLY sure how our cake was
going to look on our wedding day. Sure we went over what it would look
like but its different than actually seeing it. I am a control freak,
can you tell? :) When we walked into our venue and saw our wedding cake
it brought tears to my eyes... it was the most gorgeous cake I had ever
seen and even better than I imagined!!! Susan REALLY understood EXACTLY
what we wanted and brought her vision to life. We got SO many
compliments on how delicious our wedding cake was... a few of our guests
even had 4 or 5 helpings of cake!! I would recommend Royal Icings to
anyone and everyone... Susan is such a joy to work with. Susan is so
talented and I feel honored to have had one of her masterpieces at our
wedding.
Tyler and Joey
Longmeadow Country Club
Longmeadow, MA
*Beautiful Photo Courtesy of Zofia Photography
December 24, 2011 Wedding
"Our wedding cake was incredible and tasted amazing! It was much more than we ever expected and our guests kept going back for more it was so delicious! We are so happy we ordered lots of extra cake, because boy did it go fast! The chocolate snowflakes were beautiful and we received so many compliments about our wedding cake that evening. We are so happy to have found you on such short notice, and thank you so much for being so flexible and easy to work with!"
Christine and JimFeeding Hills, MA
January 13, 2012 Wedding
Susan, Royal Icings are just amazing. It was so great to have someone as
nice & enjoyable to create my dream cake with. Our cake was
breathtaking & so delicious. We are so grateful to have had Susan be
a part of our wedding.
Nicole and Mike
Falcons Wedding On Ice
Mass Mutual Center
Springfield, MA
*Beautiful Photo courtesy of Snap Shots Unlimited
March 24, 2012 Birthday
Susan went above and beyond in designing an amazing cake for our son's
birthday. The cake had amazing attention to detail (in fact, the party
guests didn't want to cut it, because they were so in awe of the
wonderful job she had done!) and incorporated all the elements of the
theme. Of course, once we did cut it, we discovered that the cake and
fillings were absolutely delicious. Thank you for such a wonderful cake
and for helping make our son's day so very special!
Icing Smiles Donation Cake~Legend of Zelda
Thomas' 15th Birthday
Ludlow, MA
April 14, 2012 Wedding
Wow! I can't tell you how
amazed i was to walk into our reception and see our wedding cake. It
was beautiful and it tasted just as fabulous as it looked!! Susan was a
dream to work with . She was so helpful in every aspect of creating our
dream wedding cake. We were able to sample different flavors before we
chose one and they were all fabulous!! Now i am not a cake person but
couldn't wait to taste the cake and look forward to tasting it on our
1st wedding anniversary. Please do not hesitate to have Susan create
your dream cake,you will not regret it. Thanks Susan for helping to make
our wedding day memorable.
Michelle & Tom
Summit View
Holyoke, MA
April 14, 2012 Bridal Shower
Susan from Royal Icings is making the cupcakes for my best friends
wedding, so when planning her shower I immediately thought to have Susan
make the shower cake. She was so great to work with, had great ideas,
and was very professional! She was even texting me pictures of the cake
as she was making it! She really did an awesome job! Everyone loved the
cake at the shower and now is anxiously waiting for the wedding to see
her cupcakes!
Kelsey (Maid of Honor)
The Log Cabin
Holyoke, MA
May 5, 2012 Wedding
Susan was a pleasure to work with! My cake was a non-traditional, "death
by chocolate cake". I gave Susan a picture of my dream cake and she
brought it to life. Susan is incredibly attentive. I emailed her from
the florist asking for the dimensions of my cake and she called me back
less than one minute later and had every bit of information that I
needed. My cake was not only beautiful but delicious too!! The tasting
that you have with Susan before she makes your cake give you a very good
idea of the yummyness that is to come. After the wedding I even got a
phone call from Susan asking how everything went and congratulating my
husband and I. I highly recommend Royal Icings to any future bride or
groom, you will not be disappointed!
Jill and Francis
Clarion Hotel
Northampton, MA
